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operations

Authorities dismiss terrorism fears over Cheesecake 'bomb'

 By Peter Romeo on Feb. 06, 2017

The event is now being described as more of a prank than an attack.

Operations

5 steps on preparing for a power outage

 By Lauren Hallow on Mar. 01, 2017

Restaurant operators provide guidelines on how to prepare for the inevitable power outage, from preparing crash kits to petitioning for grid upgrades.

Operations

6 unusual stabs at setting a restaurant apart

By Peter Romeo on Mar. 06, 2017

The constant pressure to differentiate is pushing operations in some unusual directions. Here are a few examples.

Operations

10 books restaurant operators should be reading

By Benita Gingerella on Mar. 15, 2017

Expand your industry knowledge with these bookshelf staples.

Food

4 tactics to offset hurdles of adding brunch

By Patricia Cobe on Mar. 21, 2017

Adding or expanding brunch can boost customer counts—but it doesn’t come without challenges.

Consumer Trends

5 ideas we stumbled upon

By Kelly Killian on May 04, 2017

Here are stealable applications for the menu and more, inspired by casual dining.

Financing

This week’s 6 head-spinning moments: Sales therapies

By Peter Romeo on May 12, 2017

Cheesecake Factory says it has a second fast-casual venture in the works, Dunkin' convenes a workforce Woodstock, Noodles clears the table and McDonald's touts its merits as a first job.

Operations

This week's restaurant nightmares: Royal pains

By Peter Romeo on Jun. 08, 2017

Burger King riles a whole country, ICE savors the handiwork of the very people it’s apprehending, restaurants discover an unknown party is running their websites, and a dress code is slammed as racist.

Operations

This week’s head-spinning moments: Multi-spins

By Peter Romeo on Jun. 16, 2017

This week's most arresting restaurant developments seemed to come in groups, raising the risk of neck injury for the keen observer. Here's a painless review of the head-spinning moments you may have missed.

Subway starts a new chapter

By Peter Romeo on Jul. 17, 2017

The world's largest restaurant chain intends to freshen its image with a new design, operational changes and menu tweaks. Here's a preview.

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