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Operations

This week’s 6 head-spinning moments: Fashion benders

 By Peter Romeo on Sep. 15, 2017

Restaurants influenced more than food trends this week. Just ask those waifs in outlandish outfits who strutted the runways this week in New York City.

Financing

Pollo Tropical calls it quits in Texas

 By Peter Romeo on Sep. 15, 2017

The chain's parent company has decided not to reopen stores that were closed by Hurricane Harvey.

Technology

Learn it or die: Tech set to reshape restaurants

By Peter Romeo on Sep. 21, 2017

Presenters at FSTEC, the annual conference for technology leaders, sketched out what's next for restaurateurs. Attendees learned the tech revolution of recent years was nothing compared to what's about to reshape the business.

Marketing

This week’s 5 head-spinning moments: Freeze frame

By Peter Romeo on Sep. 22, 2017

With change coming to the restaurant industry at warp speed, here's a snapshot of developments that signal where we might be barreling.

Workforce

Texas' post-Harvey restaurant problem: Not enough cars

By Peter Romeo on Sep. 26, 2017

Employees are struggling to get to work because their vehicles were destroyed, forcing restaurants to get creative.

Operations

This week’s restaurant nightmares: Heart stoppers

By Peter Romeo on Sep. 27, 2017

Wait—isn't Halloween still weeks away? That didn't spare restaurants from the sort of scary stories that are usually told around a campfire. The evil this time came from snakes, clowns and liars.

Marketing

Hmm, sounds familiar: Restaurants recycle old traffic draws

By Peter Romeo on Sep. 27, 2017

The latest flurry of restaurant marketing tactics feel remarkably similar to what other concepts and segments have been doing successfully for some time.

Marketing

This week’s 6 head-spinning moments: Fashion forward

By Peter Romeo on Oct. 13, 2017

Consumers showed how their preferences are shifting, while restaurants bet on where those directions will take them.

Marketing

This week’s restaurant nightmares: Temporary insanity?

By Peter Romeo on Oct. 18, 2017

This week’s goddammit moments were not of the passive variety. Operators were plunged into a crisis by the remarkably bad decisions they made, some after what had to have been considerable deliberation.

Operations

Mastercard scraps signature requirement

By Peter Romeo on Oct. 23, 2017

The check-closing step will no longer be required as of April.

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