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operations

Operations

Can restaurants donate leftover food?

 By Jonathan Deutsch, Ph.D. on Apr. 11, 2018

Wasted food is painful to see. Here's what operators can do about it, Advice Guy says.

Operations

This week’s 5 head-spinning moments: Glittering change

 By Peter Romeo on Apr. 12, 2018

Woe to the restaurant that won't change with the times. But some recent results of social and business pressures were real head-scratchers, including developments at Sonic and Starbucks.

Workforce

Md. tries to ease burden of sick leave

By Peter Romeo on Apr. 12, 2018

A bill expected to be signed into state law would provide small employers with a tax credit to eligible employees.

Operations

5 delivery lessons for restaurants

By Peter Romeo on Apr. 17, 2018

Issues relating to the off-premise boom were clearly top of mind to Restaurant Leadership Conference attendees. Here are five insights they were given on the conference's opening day.

Operations

Report: U.S. could be home to 300 food halls by 2020

By Heather Lalley on Apr. 17, 2018

Food halls are expected to triple in the coming two years.

Operations

Starbucks to close all U.S. units for racial-bias training

By Heather Lalley on Apr. 17, 2018

The half-day training, to be held May 29, follows widespread outrage after the arrest of two black men accused of trespassing by chain employees.

Operations

How to reduce food waste at the buffet

By Jonathan Deutsch, Ph.D. on Apr. 18, 2018

There are ways to prevent diners from taking too much, such as letting them know just how much they're discarding, Advice Guy says.

Operations

Starbucks: Outrage over in-store arrests has not hurt sales

By Heather Lalley on Apr. 27, 2018

The chain’s CEO says he is committed to preventing further racial-bias incidents with changes to processes, training and culture.

Operations

The best U.S. cities to open a restaurant

By Peter Romeo on Apr. 30, 2018

A new study highlights the large urban centers where a small business like a restaurant has the best chance of succeeding.

Technology

Mobile commerce grabs hold of takeout ordering

By Joann Whitcher on Feb. 06, 2013

Mobile smartphone apps are quickly becoming the go-to platform for ordering takeout. According to a new eMarketer report, “Mobile Fast Food Marketing: How QSRs and Fast Casuals Are Getting Quicker and Faster,” more consumers are making their dining decisions en route via the smartphone.

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