Cracker Barrel plans a fast-casual entry, chains stress there’s actual cooking in their kitchens, fast-food breads rise into more exotic territory, employers detail their pay ladders and Chipotle reveals its throughput and why franchising is unfair to talent.
70% of customers who won't return to a foodservice establishment cite a negative interaction with an employee as the reason. By lowering employee turnover, service and customer retention can be improved.
Gov. Jerry Brown has indicated he’ll sign into law a bill that was passed during the holiday weekend. The measure would cover 44 percent of employees in the state, which is the nation’s largest restaurant market.