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politics

Operations

Bill is introduced to bring down restaurants' swipe fees

 By Peter Romeo on Jun. 07, 2023

The bipartisan measure aims to lower the cost by fostering more competition among processors.

Consumer Trends

Now Chick-fil-A is being blasted by the right

 By Peter Romeo on Jun. 05, 2023

Working Lunch: The high-flying chain is drawing fire for hiring a head of diversity, equity and inclusion. Is any brand safe from the nation's political polarization?

Operations

Washington, D.C., restaurants learn the outs of service fees

By Peter Romeo on May 22, 2023

Surcharges have become routine after residents voted to kill the tip credit. Now, operators and customers are coming across the unexpected side effects.

Operations

Recent elections provide few clues of what will happen in 2024

By Peter Romeo on May 19, 2023

Working Lunch: The mayoral contests yielded little insight on what's ahead for restaurants politically.

Consumer Trends

What restaurateurs can learn from the culture wars—including how to stay clear

By Peter Romeo on May 01, 2023

Working Lunch: The Bud Light and Disney controversies show how businesses can be sucked in.

Workforce

4 things Howard Schultz revealed to the Senate about Starbucks

By Peter Romeo on Mar. 29, 2023

He countered his critics' barrage of incriminating facts with a few truth bombs of his own.

Leadership

Accusations fly in Howard Schultz's appearance before Bernie Sanders' Senate committee

By Peter Romeo on Mar. 29, 2023

The former Starbucks chief was accused of being a regulatory scofflaw with little regard for the chain's employees. And he had a few pointed words for the senators who bashed him.

Workforce

Starbucks union draws fire for its business affiliations, signaling an escalation of hostilities

By Peter Romeo on Mar. 27, 2023

An industry group is running ads that bash the organizers as being hypocrites and capitalists with little true respect for progressive causes.

Workforce

The tip credit could become a victim of new political realities

By Peter Romeo on Mar. 21, 2023

Organized labor is pushing to end it. But there’s less than a consensus among other parties. Still, supporters of the credit are bracing for more battles.

Financing

Restaurants turn to the states for relief on credit-card fees

By Peter Romeo on Mar. 20, 2023

Working Lunch: The argument against including sales taxes in the fee base is gaining traction.

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