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Don't forget to write...

 By Bill Main on Jun. 08, 2000

It takes a lot of time and effort to build a loyal customer base. After your employees, your guests are your most valuable asset.

Ben E. Keith Foods

 By Restaurant Business Staff on Jul. 01, 2008

A distributor who gets food costs down Ben E. Keith Foods Fort Worth, TexasID ranking: 9th largest distributor in the U.S. Accounts: 22,000 in the South and...

How to build a do-it-yourself resource for franchisees

By Peter Romeo on Mar. 30, 2011

Restaurant franchisors know the internet can be an effective local-store marketing tool. But how do they extend the capabilities to franchisees without surrendering a dangerous degree of control?

Technology

Where fine dining and online deals meet

By Joann Whitcher on Jun. 05, 2012

Fine-dining restaurants and upscale food vendors, typically wary of participating in online deal programs, are taking a careful look at LivingSocial Gourmet, LivingSocial’s invitation-only channel for food-savvy consumers.

The week’s 5 head-spinning moments

By Peter Romeo on Jan. 24, 2014

Fast casual’s latest theft, quality really is king, servers learn to love tech, fuggedabout New York’s new political slap and a growth demon picks up the pace.

Monopoly Returns to McDonald’s 9/23

Sep. 23, 2014

The game has been the chain’s elixir for weak traffic, but the mojo didn’t work last time.

Marketing

Golden oldies get dusted off for new wave of restaurant marketing

By Peter Romeo on Dec. 12, 2017

The quest for customers is prompting some chains to think retro.

It's not just any old mustard

By Bill Main on Dec. 12, 2000

In my early days as a restaurateur I learned a valuable lesson about guest perceptions. By featuring the right branded products, I improved my profits.

Football Fever

By Restaurant Business Staff on Jan. 06, 2009

With football playoffs in full swing, restaurants are busy cooking up game day specials. These places are matching menu items to the excitement on the field.

Cinnabon giveaway targets nurses

By Peter Romeo on Apr. 20, 2011

Cinnabon, a bakery chain with a number of non-traditional locations, will offer nurses a free cinnamon roll during National Nurses Week, May 6-12.

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