Quick_Service

Marketing

Krispy Kreme is giving away a bunch of doughnuts next week

The doughnut chain will give random customers a card worth a dozen free doughnuts per month through next June to celebrate its 85th birthday.

Financing

Subway is making a massive change to its menu, and it may not be done

The sandwich giant, eager to overcome years of declines and rebuild volumes, is de-emphasizing customized subs with 12 new sandwiches customers order by number.

The burger giant will give app users access to discounts, merchandise, “menu hacks” and even musical performances.

The Bottom Line: The burger giant is facing the latest in a string of disputes with its operators, despite the company’s strong sales and record store-level cash flow and valuations.

A group representing Black franchisees voted “no confidence” in CEO Chris Kempczinski. Other groups could take similar steps amid anger over new renewal standards. “An absolute declaration of war on owners," one operator said.

Ian Borden was named CFO as Kevin Ozan is promoted to oversee strategy before he retires next year. Marion Gross was named chief supply chain officer.

The Bottom Line: Bloomberg suggested that one of the chain’s directors could take the position, including former Domino’s CEO Ritch Allison and former McDonald’s CMO Mary Dillon.

The burger chain is doubling down on its Impossible Foods offerings with a pair of new options, one of which features bacon, which is not a plant.

The burger giant has “fine-tuned” rules for renewing franchise agreements as it works to bring new operators into the system. Operators say the changes are an "overreach."

The “Drive-Thru Express” lane is in 60 locations and could roll out to additional restaurants next year.

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