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Restaurant Business

Marketing

Comfort food makeovers reign among this winter’s tempting LTOs

 By Patricia Cobe on Jan. 14, 2019

Consumers favored familiar dishes with a twist in December. These seven stood out in Technomic’s monthly survey.

Operations

Luis Ruvalcaba joins On the Border as COO

 By Peter Romeo on Jan. 14, 2019

The former Paxti's Pizza CEO brings 25 years of experience in chain operations, including at BJ’s and Chili’s.

Operations

International Starbucks now outnumber U.S. units

By Heather Lalley on Jan. 11, 2019

With an aggressive push into China, the coffee giant officially operates more stores internationally than it does in the States.

Operations

BJ’s tries prepayment for dine-in orders

By Peter Romeo on Jan. 10, 2019

The option is intended to boost traffic.

Consumer Trends

Customers behaving badly: New hall of fame candidates

By Peter Romeo on Jan. 07, 2019

Recent eruptions suggest customers are losing perspective when a restaurant visit doesn’t go perfectly. But decide for yourself from these noteworthy examples.

Consumer Trends

How to hop on the plant-based menu trend

Sponsored content from our partner Nestlé Professional on Jan. 04, 2019

To take advantage of opportunities created by this shift in consumer dietary patterns, it’s important to understand the trend.

Operations

Fast casuals pivot to hybrid models

By Heather Lalley on Jan. 03, 2019

Several restaurant concepts are ditching the service style, saying their elevated food deserves a different kind of hospitality to match.

Can restaurant owners share in the tip pool?

By Jonathan Deutsch, Ph.D. on Jan. 03, 2019

Tipping may be a broken system, but taking a share of employees' tips is not the solution, Advice Guy says.

Marketing

6 issues keeping restaurant marketers up at night in 2019

By Heather Lalley on Jan. 02, 2019

From social media to maximizing loyalty and more, here's what's top of mind for marketing execs in the new year.

Emerging Brands

What are the restaurant concepts to watch in 2019?

By Heather Lalley on Jan. 02, 2019

Here are five movers and shakers to keep an eye on this year.

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