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Restaurant Business

Operations

NYC considers capping delivery-service commissions

 By Peter Romeo on Feb. 27, 2020

Legislation introduced this morning would also prohibit the services from charging for calls that don’t result in a sale, and require that the commission portion of a delivery sale be revealed to consumers.

Operations

3 travel tips for your delivery menu

 By National Restaurant Association on Feb. 27, 2020

The growing demand for food delivery is transforming the way restaurants do off-premise business.

Operations

Red Robin puts 3-year timetable on addition of Donatos pizza

By Peter Romeo on Feb. 26, 2020

The co-branding effort figures large in the casual chain’s updated turnaround plan.

Workforce

NLRB narrows franchisors' liability with new joint employer standard

By Peter Romeo on Feb. 25, 2020

The redefinition narrows the circumstances under which a restaurant brand's owner can be held accountable for a franchisee's possible violation of union protection laws.

Leadership

B. Smith, perception-smashing NYC restaurateur, dies at age 70

By Peter Romeo on Feb. 24, 2020

The former model succumbed to Alzheimer’s after a seven-year battle.

Operations

NYC prohibits restaurants from refusing cash

By Peter Romeo on Jan. 24, 2020

Places that maintain a no-cash policy will be subject to a $1,000 fine.

Emerging Brands

Burgerim franchisees pick up the pieces

By Jonathan Maze on Jan. 21, 2020

Hundreds of franchisees lost money betting on the Burgerim brand. Many ended up in bankruptcy. Some lost their homes. These are their stories.

Operations

The Future of the Supply Chain

By Peter Romeo on Jan. 16, 2020

Expect lots of small changes, but there's no magic bullet on the horizon.

Leadership

First Watch hires a chief transformation officer

By Peter Romeo on Jan. 14, 2020

Greg Barber joins the daytime-dining chain after nearly a decade with PepsiCo.

Financing

Kona posts 3.9% comp gain under new ownership

By Peter Romeo on Jan. 10, 2020

Practices from sister brand STK were transplanted into the holding, with stronger than expected results, according to new parent One Group Hospitality.

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