facebook pixal

Reality Check

Peter Romeo

The blog from award-winning journalist, RB Editor-at-Large Peter Romeo. Peter taps into his decades of experience covering the restaurant business at a variety of publications to discuss any number of issues related to the operations and general direction of restaurants.

Operations

Restaurants' standard defense against food poisoning is drawing fire

Reality Check: A union-affiliated group is blasting ServSafe as an underhanded way of defeating pro-employee legislation. What exactly is the deception? And what about the program's benefits?

Workforce

Don't look now but restaurants are reinventing their labor model

Signs abound that the business is awakening to the need for dramatic action.

Some proprietors say they don't want the considerable strain of having a union shop. Others say it's just a coincidence. But labor says it's nothing more than spin-doctored union busting.

Reality Check: Amid the harumphing by both sides, the actual points of disagreement between labor and management are starting to become clear.

Reality Check: The industry’s efforts to avert spikes in labor costs and benefits might as well be canceled due to lack of interest.

As they look to provide value during a time of high inflation, full-service restaurants are sacrificing some of their highest-margin items: drinks.

The top challenges are the same ones facing operators on this side of the border. The solutions, not so much.

Reality Check: The new aspirational goal of organized labor is a 50% increase over what was once regarded as a moonshot of a raise. And it's already being hit.

Reality Check: Sure, it's a union-backed plan to change restaurant employment. But isn't a new model needed?

Reality Check: Technology's big payback isn't eliminating jobs, it's making current job holders happier.

  • Page 1