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This week’s restaurant nightmares: Language, people

Jack in the Box was dead-on in figuring a suggestively worded ad campaign would stir controversy. The same sort of foresight might’ve helped an upstart chain from sounding racially insensitive. But the true recent nightmares were the actual ones reported by restaurant employees.

Workforce

Which restaurant chains are best for female employees?

A first-ever Forbes ranking examines parental leave, discrimination and pay equity at American businesses.

The delivery provider has also launched a service letting customers order ahead and pick it up at the restaurant for free.

The quick-service chain’s newest CEO gets to return to his Chicago roots.

The Leaf Rakers Society group fuels consumer excitement for the coffee chain’s pumpkin-spice offerings.

Despite a booming economy, restaurants are still struggling with traffic, and here’s why, says RB’s The Bottom Line.

Not all the fights threatening trouble for restaurants are raging within the industry proper.

Speck takes over the top spot from Asian Box founder Frank Klein, who will become a brand ambassador for Asian Box.

But traffic at Pollo Tropical and Taco Cabana continues to tumble.

The data firms will combine forces to provide more granular data on who is visiting restaurants and when.

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