Operations
This week’s 4 head-spinning moments: Progress?
Some of the sweeping changes affecting restaurants brought smaller but noteworthy quick alterations in recent days. Here's a chance to catch up on Chick-fil-A's new venture, what's happening in delivery, and an important new twist on straw bans.
Workforce
7 franchise chains agree to drop ‘no-poaching’ bans
The agreement with Washington’s attorney general comes as the chief legal officers of 11 other states are pursuing an investigation into the practice.