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News

Financing

Applebee's to close more restaurants than it expected this year

 By Joe Guszkowski on Aug. 03, 2023

The chain said it will finish 2023 with 25 to 35 fewer U.S. locations after identifying more underperforming stores.

Food

After a pandemic break, restaurants added a lot of new menu items this summer

 By Patricia Cobe on Aug. 03, 2023

Customers returned to dining out and operators greeted them with a record number of limited-time offers. The result was a summer of love on restaurant menus.

Financing

Urban Plates refinances with $27 million investment

By Lisa Jennings on Aug. 03, 2023

The deal will help the 17-unit Southern California fast-casual concept accelerate growth.

Leadership

Union Square Hospitality names Zach Koff president of Daily Provisions

By Peter Romeo on Aug. 03, 2023

The former Shake Shack COO will oversee stepped up expansion of the restaurant/retail hybrid.

Food

How Mike's Hot Honey sparked the sweet-heat menu trend, starting with Paulie Gee's Brooklyn pizzeria

By Patricia Cobe on Aug. 03, 2023

Mike Kurtz and Paul Giannone started drizzling hot honey on pizza more than 10 years ago, and now, that drizzle is flooding menus across the country.

Operations

Starbucks is expanding resources for veterans and military personnel

By Reyna Estrada on Aug. 03, 2023

The coffee chain is broadening mental health resources and launching a centralized service for military employees who are relocating.

Financing

Applebee's and IHOP see a more cautious consumer

By Joe Guszkowski on Aug. 03, 2023

The Dine Brands concepts said guests are gravitating toward discounts and opting for pickup over delivery as prices continue to rise.

Workforce

Some servers think service fees lead to legal theft

By Reyna Estrada on Aug. 02, 2023

Are restaurant service charges transparent enough? Opinions among the supposed beneficiaries of these fees vary.

Consumer Trends

Diners aren't pleased with service fees: 'You feel like you're paying a cable bill'

By Joe Guszkowski on Aug. 02, 2023

Many say they’d be less likely to return to restaurants with a fee, while others say they would tip less or not at all.

Financing

How a trio of seismic events affected Subway, Chipotle and Texas Roadhouse

By Jonathan Maze on Aug. 02, 2023

A Deeper Dive: RB editors Lisa Jennings and Peter Romeo join Jonathan Maze on the podcast to talk about three major events and the impact they had on these chains.

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