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News

Operations

Jeremiah’s Italian Ice tests first ground-up build as new prototype

 By Lisa Jennings on Dec. 02, 2022

The free-standing building with a drive-thru could be one of several new formats for growth.

Food

Tender Greens wants to be known as more than a salad concept

 By Patricia Cobe on Dec. 02, 2022

Corporate executive chef Oliver Plust is on a mission to expand and enhance the menu, recently adding a line of artisan sandwiches and a holiday steak plate.

Financing

For Starbucks, unspent gift cards become a big business

By Jonathan Maze on Dec. 02, 2022

The Bottom Line: As customers returned to Starbucks, revenue from unspent gift cards did, too, providing the coffee giant with a weird and profitable source of funds.

Financing

Last quarter’s big winner: Higher menu prices

By Jonathan Maze on Dec. 02, 2022

The Bottom Line: Other winners included Potbelly and third-party delivery, while Freshii, quick-service pizza and lower-income consumers were left out.

Workforce

Restaurant hiring accelerated in November

By Peter Romeo on Dec. 02, 2022

New statistics show that 62,100 jobs were added by eating and drinking places, or roughly 1 of every 4 positions created economywide.

Consumer Trends

Cracker Barrel says it's winning back silver-haired fans without discouraging young newcomers

By Peter Romeo on Dec. 02, 2022

The highwayside family dining restaurant chain also said it is growing its share among value-conscious consumers.

Financing

Planning to open restaurants in Canada? Check your trademarks

By Jonathan Maze on Dec. 01, 2022

A single company in Edmonton has applied to register trademarks for numerous names of U.S. brands, highlighting concerns of "trademark squatting." Here's what brands should do to protect themselves.

Food

Subway bakes up footlong cookies at Miami pop-up for National Cookie Day

By Patricia Cobe on Dec. 01, 2022

The extra-long cookies, inspired by the Subway Series sandwiches, are piled with sweet toppings instead of meats and cheese.

Technology

At a Cleveland CloudKitchens, operators say they were set up to fail

By Joe Guszkowski on Dec. 01, 2022

The chefs came to Carnegie Food Hub to grow their businesses. They left discouraged and in the red. It’s part of a pattern at CloudKitchens facilities nationwide.

Marketing

Heinz takes its plea for more restaurant business directly to consumers

By Jonathan Maze on Dec. 01, 2022

Marketing Bites: The ketchup maker will reimburse diners for their restaurant tips if they push for the Heinz condiment; also, celebrity deals, poké tryouts and Elf on the Shelf.

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