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Chipotle crew member in Kansas files unfair labor practice allegations with NLRB amid union organizing effort

By Lisa Jennings on Oct. 31, 2022

The complaint is one of 14 open cases filed in 2022 before the NLRB citing efforts to thwart union activity. So far one Chipotle in Michigan has voted to unionize. Will Kansas be next?

Financing

Cicis reinvents itself with a focus on video games

 By Jonathan Maze on Oct. 28, 2022

The pizza buffet chain has taken ownership of its in-restaurant arcades and expanded them. The result has been a game-changer for a company that was in bankruptcy just two years ago.

Financing

Delivery continues to flower at Bloomin' Brands

By Joe Guszkowski on Oct. 28, 2022

Delivery sales increased during the company’s third quarter even as more people returned to its dining rooms. “The customer has a habit,” CEO Dave Deno said.

Workforce

Calif. franchisees pay $2.2M to settle tip and pay complaints

By Peter Romeo on Oct. 28, 2022

The Saravanaa Bhava operators also have to apologize personally to 317 employees.

Operations

Chipotle is losing guests to McDonald’s. Will the burrito chain discount to bring them back?

By Lisa Jennings on Oct. 28, 2022

It’s a conversation that came up during the Great Recession, said Chipotle CFO Jack Hartung.

Financing

NaanStop wins early-growth investment from Full Course development fund

By Lisa Jennings on Oct. 28, 2022

This $20 million fund is designed to help grow female- and minority-owned independent concepts.

Financing

Why Texas Roadhouse could soon be the country’s biggest casual-dining chain

By Joe Guszkowski on Oct. 28, 2022

The brand now believes it can have 900 restaurants in the U.S. That footprint combined with robust sales put it on pace to pass its competitors.

Financing

Customers are less satisfied with their restaurant visits

By Rich Shank on Oct. 28, 2022

Technomic's Take: Customer satisfaction has been dropping, especially with online visits. But in-person interaction can overcome this problem.

Financing

McDonald’s executives are expecting a recession

By Jonathan Maze on Oct. 27, 2022

The burger giant said it is preparing for a wide range of economic scenarios but says it is getting more lower-income consumers.

Operations

Sweetgreen opens first digital-only pickup location

By Lisa Jennings on Oct. 27, 2022

This unit in Washington, D.C., has no dine-in seating and no front makeline.

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