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Marketing

Starbucks is expecting a big season for gift cards

 By Jonathan Maze on Dec. 21, 2021

The company expects $3 billion to be loaded onto its cards this season. Here’s why those cards have been one of its most revolutionary ideas.

Leadership

Restaurant luminaries we lost in 2021

 By Peter Romeo on Dec. 21, 2021

The industry's ranks of innovators were thinned by the passing of these giants.

Technology

The year in restaurant technology

By Joe Guszkowski on Dec. 21, 2021

What we got right and wrong about tech going into 2021, plus the developments we didn’t see coming.

Operations

5 hot topics that went ice cold in 2021

By Peter Romeo on Dec. 21, 2021

Remember these once-burning issues? You may have to dig deep into memory.

Technology

How the pandemic is speeding up tech adoption at BurgerFi

By Heather Lalley on Dec. 20, 2021

The fast casual is experimenting with robots, self-ordering kiosks and more to battle labor pressures facing the industry.

Financing

Krispy Kreme raises its earnings guidance, but investors balk anyway

By Jonathan Maze on Dec. 20, 2021

The doughnut chain’s stock plunged 7% even after the company said earnings and profits would be better than expected.

Financing

P.J. Whelihan’s gets some growth capital

By Jonathan Maze on Dec. 20, 2021

Garnett Station Partners recapitalized PJW Restaurant Group, the New Jersey-based operator of the pub chain and other concepts.

Food

A look at the good, and bad, menu developments from 2021

By Nancy Kruse and Peter Romeo on Dec. 20, 2021

Sweet & Sour: The debut column from Nancy Kruse and Peter Romeo focuses on the good, the bad and the ugly from the year that was.

Workforce

With the federal vaccine mandate a go, OSHA provides more time to get ready

By Peter Romeo on Dec. 20, 2021

Employees will now have until Jan. 10 to provide proof of vaccination, and until Feb. 9 if they opt for testing.

Food

Papa Johns introduces NY Style pizza nationwide

By Patricia Cobe on Dec. 20, 2021

Papa Johns' new crust option gives pizza fans the chance to fold their slice like they do in the Big Apple.

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