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Operations

Velvet Taco is opening a seatless restaurant

 By Peter Romeo on Jan. 20, 2021

An 800-sq.-ft. unit will open without a dining room.

Operations

Tijuana Flats debuts a new, tech-enabled prototype

 By Heather Lalley on Jan. 20, 2021

The 25-year-old Tex-Mex chain had “never had a real tech package,” the brand’s vice president of development said.

Operations

Boston Market’s new owner is on pace to open two restaurants per week

By Heather Lalley on Jan. 20, 2021

Jay Pandya said he is well aware of the chain’s past troubles but this time, new units are being opened “strategically.”

Operations

Starbucks will help distribute the vaccine in its home state

By Jonathan Maze on Jan. 19, 2021

The company is working with the State of Washington on scaling vaccine efforts.

Operations

How Panera is shifting its catering business for the COVID era

By Heather Lalley on Jan. 19, 2021

A new virtual catering channel and more are giving the brand hope for the sluggish revenue channel in the new year.

Financing

Subway continued closing locations last year

By Jonathan Maze on Jan. 19, 2021

Sources say as many as 10% of the chain’s units closed, though the company says some were temporary, as the coronavirus accelerated its pullback.

Leadership

Don Tober, industry supporter for 52 years, dies at age 89

By Peter Romeo on Jan. 19, 2021

The CEO of Sugar Foods also made the pink packets of Sweet ‘n Low ubiquitous in restaurants.

Leadership

Long John Silver’s promotes its COO to CEO

By Heather Lalley on Jan. 19, 2021

Blain Shortreed, a longtime Yum Brands executive, will run the quick-service seafood chain as it prepares for digital growth.

Operations

How Velvet Taco increased throughput 20%

By Peter Romeo on Jan. 19, 2021

A drive-thru pickup lane alone has increased the production of tacos at peak times by 60%, says CEO Clay Dover.

Financing

Group including Red Mango's parent closes on Friendly's acquisition

By Peter Romeo on Jan. 19, 2021

Amici Partners Group said it intends to keep all 130 surviving locations open.

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