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Emerging Brands

What's new from Daniel Boulud, Maneet Chauhan and the 'Too Hot Tamales'

 By Lisa Jennings on Dec. 13, 2023

New and notable openings this month include a second concept for VCR Group, which includes serial entrepreneur Gary Vaynerchuk.

Technology

Waffle House adds digital order-and-pay capabilities

 By Peter Romeo on Dec. 13, 2023

The 24-hour diner chain expects its first major investment in digital technology to boost off-premise business. An app is scheduled to be rolled out in early 2024.

Technology

Chipotle's latest investment: weed-cutting robots and climate-smart fertilizer

By Lisa Jennings on Dec. 13, 2023

The latest investments by the chain's Cultivate Next venture fund continue a focus on technology to better the planet.

Technology

Order cancellations cost the typical restaurant up to 3% of digital sales, new data show

By Peter Romeo on Dec. 13, 2023

A study from the tech supplier Otter found that the usual causes are a delivery taking too long or a kitchen being unable to keep up with incoming orders.

Financing

Restaurant menu prices keep rising faster than inflation

By Jonathan Maze on Dec. 13, 2023

Limited-service restaurants raised prices 0.4% last month and 6% over the past year, even as grocery inflation continued to ease.

Financing

How high-end restaurants are becoming like Taylor Swift concerts

By Jonathan Maze on Dec. 13, 2023

A Deeper Dive: Matt Tucker, head of the reservation platform Tock, explains how his company is working to avoid some of the same issues that have plagued online ticket sales.

Workforce

Report offers a new narrative of how Starbucks landed in union trouble

By Peter Romeo on Dec. 13, 2023

Though commissioned by Starbucks, it faults management for its naivety and misread of the situation, but says the chain never aimed to bust the union.

Financing

Why McDonald's wants a bigger piece of the beverage business

By Jonathan Maze on Dec. 13, 2023

The Bottom Line: The specialty beverage business generates $100 billion a year worldwide. It’s also profitable and its customers are loyal.

Operations

TGI Fridays bolsters C-suite with two new execs

By Lisa Jennings on Dec. 13, 2023

The former CEO of Via 313 Pizzeria is named U.S. president and COO; and the former COO of Papa Murphy's becomes CFO and president of international for the casual dining brand.

Technology

Wendy's takes its shot at AI drive-thrus

By Jonathan Maze on Dec. 12, 2023

The burger chain has four in operation and plans to test more of them this year and next as rival McDonald’s is set to decide the future of its own effort.

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