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News

Leadership

Josh Kern named CraftWorks Chief Experience Officer

Kern will focus on efforts to improve customer service and marketing for the owner of Logan's Roadhouse.

Financing

Will franchising fall out of favor?

As pressure grows on franchisees, companies might find it better to keep some locations for themselves, says RB’s The Bottom Line.

The new prototype features new entertainment tech, including the capability for onsite gaming contests, as well as an intensified focus on sports viewing.

A 23,000-square-foot Reserve Roastery, the second in the U.S., just opened in New York City.

The company says it is exploring strategic alternatives and has talked with buyers.

Creation of the National Owners Association signals a major shift in franchise relations, says RB’s The Bottom Line.

The Philippines-based operator named Jose Minana the chain’s president.

Lawsuits have been dropped as part of a settlement with one of its largest operators, RMH.

Starbucks, seeking to boost traffic declines, plans to expand delivery to more than 2,000 company-owned stores by spring.

Roger Theodoredis named chief legal officer; Tabassum Zalotrawala named chief development officer.

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