News

Remodels, a pandemic and Brazil led to the bankruptcy of a Wendy's franchisee

By Jonathan Maze on Nov. 15, 2023

Starboard Group, the Wendy’s franchisee that sought debt protection this week, said a number of factors converged that led to the filing, including a failed Brazilian joint venture.

Operations

BurgerFi's 3Q performance is 'unacceptable,' CEO says

By Lisa Jennings on Nov. 15, 2023

The Florida-based company has closed five underperforming restaurants and more may be shuttered. Meanwhile, chicken is coming to the menu to help turn things around.

Workforce

Union wants Starbucks to suspend digital sales during promotions

By Peter Romeo on Nov. 15, 2023

Starbucks Workers United said it will push that demand with a job action during Red Cup Day, one of the coffee chain's major traffic boosters.

Food

These 10 chains serve Americans' most craveable tacos

By Patricia Cobe on Nov. 15, 2023

Fans can find tacos at any number of restaurants, but consumers rank these brands as their favorites.

Financing

Why Burger King struggled, according to Patrick Doyle

By Jonathan Maze on Nov. 14, 2023

The executive chairman of the chain’s parent company Restaurant Brands International said operators had too much risk, particularly on the balance sheet.

Premium

Technology

In praise of boring restaurant technology

By Joe Guszkowski on Nov. 14, 2023

Tech Check: Robots are cool, but the hottest tech in restaurants is almost a decade old.

Consumer Trends

Consumers are getting burned out on tipping

By Joe Guszkowski on Nov. 14, 2023

More than half of people say they’re getting tired of tip requests as their own finances worsen, according to a new survey.

Operations

Inflation eases, but not at fast-food restaurants

By Jonathan Maze on Nov. 14, 2023

Limited-service menu prices rose 6.2% over the past year, according to new federal data, and continue to rise at a rate much faster than overall inflation.

Food