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Technology

Anatomy of a social website

 By Amanda M. Westbrooks on Mar. 01, 2013

As Shake Shack has grown from its humble beginnings into a family of 15 stores in three countries, so has its social media fan base. To support their avid and active customers, they redesigned and relaunched their website.

Be on the lookout

 By Peter Romeo on Aug. 27, 2013

One of our colleagues is convinced he should cap off an outstanding publishing career by opening a restaurant with a partner he barely knows. We’re still planning the intervention, but at least his kids are safe.

The week’s 5 head-spinning moments: Servers under siege

By Peter Romeo on May 09, 2014

Many industry savants see service as the area where restaurants can distinguish themselves. Then why are so many trying to cut server-customer interaction?

KFC, Pizza Hut to borrow Taco Bell’s pitches for millennials

Dec. 12, 2014

Yum! Brands told investors its fried-chicken and pizza chains will try to sweeten their appeal by using some of the techniques that worked for Taco Bell.

McDonald’s takes cheeky approach to launch new line

By Peter Romeo on May 01, 2017

The rollout will mark the chain's first use of an infomercial, plus the introduction of the Frork.

Workforce

Steal these Instagram ideas from colleges

By Alaina Lancaster on Dec. 20, 2017

College operators are trying these tactics to appeal to potential job applicants

The Everything Guide to Processing Plastic

By Restaurant Business Staff on Nov. 01, 2008

From cutting fees to killing fraud. What you need to know.

Mintel: Ethnic Foods Enjoy Robust Product Growth

By Restaurant Business Staff on Feb. 17, 2011

CHICAGO (February 16, 2011 - PRNewswire)—Consumers love tickling their taste buds with Italian, Mexican and Asian cuisine, so much that all three have...

Marketing

Yelp for more sales

By Peter Romeo on Oct. 04, 2011

Restaurateurs spit at the mention of Yelp, but a new Harvard study suggests the outraged should quit grumbling and work toward a better review from the service’s civilian critics.

Technology

An app for all seasons

By Joann Whitcher on Apr. 18, 2012

Wolfgang Puck wants to be America’s go-to-chef, and his new iPhone/iPad app. launched mid-April, may just help him realize his dream.

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