social media

Technology

Why isn't your menu online?

Menus are among the first things that a customer looks at when trying to decide which restaurant to visit. Restaurants with outdated menus on their websites—or even worse, no menus at all—take the risk of being passed over by would-be diners. Especially if the restaurant down the street has its menu online.

DIY networking

As a principal in Vetri Family Restaurants in Philadelphia, his partner, chef Marc Vetri often got out from behind the stove to attend culinary events.

Nothing grabs attention like the fear of being poisoned at restaurants that are worshipped for their quality. Unless you’re talking about a vegan restaurant with ties to a cannibal.

A look at the chain’s various responses to customers’ dismay over the disappearance of Chicken Fries.

Routine situations festered into high-profile controversies for restaurants this month because of pile-ons in social media.

Must-see TV is back, and operators have been seizing the moment with themed promotions.

The easier you make it for people to buy wine, the more wine you’re going to sell.It sounds childlike in simplicity—because it is. I have found that...

CHICAGO (December 6, 2010)—Limited service Mexican restaurant chains were able to increase salesby 2.7 percent and unit counts by 1.8 percent in 2009,...

Daily deal websites are quickly becoming an essential marketing tool. Each day these sites send out deals to millions of bargain-hungry subscribers. Now there’s evidence of a real payoff for restaurants that participate: A recent Technomic survey found that 48 percent of deal buyers used coupons at restaurants they’d never visited.

Indra Nooyi came aboard PepsiCo in 1994 to steer the foodservice division, visiting front- and back-of-the house operations across America.

  • Page 31