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Marketing

Tuning in: Restaurants capitalize on fall TV’s return

By Lisa White on Oct. 02, 2017

Must-see TV is back, and operators have been seizing the moment with themed promotions.

Marketing

McDonald’s tries to set things right with ‘Rick and Morty’ fans

 By Lisa White on Oct. 10, 2017

Jumping in on a pop-culture moment can pay off for restaurant operators. But that sort of attention can also come with pain points, as McDonald’s was reminded over the weekend.

Marketing

This week's restaurant nightmares: Rats, liars and Gordon Ramsay

By Peter Romeo on Oct. 11, 2017

Shake Shack's reputation might have been nibbled by rats, and that wasn't the only example of recent bad publicity for restaurateurs.

Marketing

Papa John’s backpedals on NFL stance

By Peter Romeo on Nov. 15, 2017

The chain said it was talking about business but may have given the impression it was insensitive to both sides in the controversy.

Workforce

Steal these Instagram ideas from colleges

By Alaina Lancaster on Dec. 20, 2017

College operators are trying these tactics to appeal to potential job applicants

Operations

This week’s restaurant nightmares: D'oh! moments

By Peter Romeo on Jan. 25, 2018

Things can go wrong for restaurants in truly unique ways. Here's a slab of proof, gathered from just the last few days.

Marketing

Texas Roadhouse and Outback Steakhouse square off in Twitter beef

By Heather Lalley on Mar. 22, 2018

The two chains playfully fight it out on social media.

Marketing

Wendy’s releases rap album loaded with digs at the competition

By Heather Lalley on Mar. 23, 2018

The “We Beefin’” EP slams McDonald’s, Burger King and others.

Marketing

Customers leak details on Dunkin' Donuts’ new snack program

By Peter Romeo on Apr. 06, 2018

Word spread on social media about a small test of items intended as afternoon add-ons.

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