takeout

Post-NRA Show attitude adjustments

If colleagues attended the NRA Show and you didn’t, grant them some deep-thought time. They’re likely grappling with new necessities that mandate changes in their attitudes and ways of doing business. You may want to sit at their feet and get a download, Grasshopper.

Consumer Trends

6 casual-dining chains scoring well with takeout

Some of the chains with long waits are winning guests’ satisfaction with carryout.

The updates include changes in the chain's catering program, new digital enhancements, and a contribution from a Starbucks veteran who's been brought onboard.

How do you share best practices across a chain and cut the need for management to be a problem solver? Get franchisees to share ideas in a secure, Web-based intranet community. Know many owners who'd gladly post their monthly P&L on the Web for peer review? Didn't think so.

Great ideas we've seen from the restaurant industry.

The three hours leading into the Super Bowl is the busiest time of the year for the chain, by a blowout margin. Rob Crookston, franchisee of the Roslyn Heights store, will see business soar even in that unit, which is roughly the size of a single-car garage.

In its annual state of the industry forecast, Technomic is predicting moderate growth in 2014 and 2015—mostly in limited-service restaurants.

Technomic’s Consumer Brand Metrics program asks consumers to rate their most recent trip to a restaurant and provide an overall rating of their visit.

Chains are pulling it together for takeout.

Mobile smartphone apps are quickly becoming the go-to platform for ordering takeout. According to a new eMarketer report, “Mobile Fast Food Marketing: How QSRs and Fast Casuals Are Getting Quicker and Faster,” more consumers are making their dining decisions en route via the smartphone.

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