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Chili’s embraces new tabletop tech

The changeover is part of a stepped-up effort to boost in-store business.


NYC set to ban cashless restaurants

The city will join New Jersey, Massachusetts, Philadelphia, San Francisco and other jurisdictions in requiring restaurants to accept cash payments.

While many restaurants are aware of the labor-saving power of artificial intelligence, they may not be as aware that this technology can also be a sales-boosting tool by providing more personalized service for customers.

The company named Lucy Brady its chief digital customer engagement officer and elevated the status of CIO Daniel Henry as it works to bolster its use of technology.

The store is less than half the size of a traditional unit, with an emphasis on the bar and off-premise business.

Cloud-based computing can provide operators with the ability to build a best-in-class stack of solutions and to add capabilities as needed.

Here are a few ways that technology is being used to streamline job functions and increase employees’ satisfaction with their experiences at restaurants.

Operators who view procurement as a strategic financial management tactic can shave percentage points off their food costs and gain competitive leverage.

The chain will use a third-party company, which will result in corporate layoffs, with plans to invest any savings back into technology.

While increased traffic in a key reason to develop new menu items, there are a number of benefits to offering new menu items and LTOs.

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