technology

Presto's lender puts company up for sale

By Joe Guszkowski on Sep. 24, 2024

But, in a show of confidence, lender Metropolitan Partners is investing in the drive-thru AI company while it looks for a buyer or other investors.

Technology

DoorDash to help restaurants build their own mobile apps

By Joe Guszkowski on Sep. 24, 2024

The service is part of the delivery company’s new Commerce Platform, a selection of new and existing digital ordering tools for restaurants.

Leadership

Denny's hires a president with a familiar name, along with a new IT chief

By Peter Romeo on Sep. 23, 2024

Christopher Bode is returning to the company to handle operations as well as the usual duties of a president. Minh Le will be responsible for tech planning and adoption.

Technology

10 big takeaways from FSTEC

By Jonathan Maze, Joe Guszkowski, Lisa Jennings and Peter Romeo on Sep. 23, 2024

Be more thoughtful on voice AI names. Convenience stores are coming for your business. And technology isn’t your labor savior. Those are among the biggest takeaways from the annual technology conference.

Premium

Technology

Olive Garden surrenders to delivery, but on its own terms

By Joe Guszkowski on Sep. 23, 2024

Tech Check: The casual-dining chain’s deal with Uber is full of unusual wrinkles that are designed to reap the benefits of the service without hurting the brand.

Technology

Olo lays off 9% of staff to cut costs

By Joe Guszkowski on Sep. 20, 2024

CEO Noah Glass wrote in a letter that the business is strong but needs to be more efficient to accelerate profitability.

Technology

At FSTEC, a glimpse of restaurants' AI-powered future

By Joe Guszkowski on Sep. 20, 2024

Operators big and small testified to the transformative benefits of the technology. “I think the restaurant experience is going to look much different,” one attendee said.

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Financing

In Starbucks, an example of technology gone too far

By Jonathan Maze on Sep. 19, 2024

The Bottom Line: As chains add more and more technology to get customers through the door, they may want to look at the issues at the coffee shop giant.

Technology