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Technology

2016 RB/FSTEC Awards: Technical perfection

 By Simedar Jackson, Alaina Lancaster and Sara Rush Wirth on Sep. 20, 2016

This year’s class of social media standouts found surprising ways to break through on popular platforms, reinvent their voice on established ones and gain footing in the “brand”-new worlds of Snapchat, Instagram and more.

Operations

Loyalty left behind in third-party delivery deals

 By Sara Rush Wirth on Jan. 24, 2017

While there are certainly a number of back-end challenges when it comes to partnering with a delivery service, there’s another problematic area: loyalty.

Operations

This week's restaurant nightmares: Royal pains

By Peter Romeo on Jun. 08, 2017

Burger King riles a whole country, ICE savors the handiwork of the very people it’s apprehending, restaurants discover an unknown party is running their websites, and a dress code is slammed as racist.

Technology

3 ways technology is helping restaurant staff personalize the guest experience

By Alaina Lancaster on Oct. 27, 2017

Here’s how metrics are helping employees take hospitality to the next level.

Technology

Starbucks tests digital menu boards

By Heather Lalley on Mar. 09, 2018

The move aims to boost sluggish p.m. sales by promoting select items.

NRA wrap up: Record sales, healthy menus

By Restaurant Business Staff on May 25, 2005

Restaurant industry sales are projected to reach a record $475.8 billion in 2005, reported the National Restaurant Association at its annual Restaurant, Hotel-Motel Show, which ended earlier this week.

Operations

New indoor and outdoor grills and smokers

By Restaurant Business Staff on Jul. 13, 2006

With new indoor and outdoor equipment, grilling and smoking have been made easy. Here are the key issues to consider when purchasing a new grill/smoke setup for your shop.

Manufacturer Spotlight May 2007

By Restaurant Business Staff on May 15, 2007

Foodservice suppliers provide a look at products designed to make an operator’s job easier.

The Future of POS

By Restaurant Business Staff on Mar. 07, 2008

Point-of-sale technology affects every aspect of foodservice operations. The Web and wireless technology have freed the POS system for more wide-ranging tasks, like interfacing efficiently with customers. Today’s technology gives customers more control over the dining experience and frees up some labor.

Personal tech for restaurateurs

By Restaurant Business Staff on Sep. 03, 2009

Tame your busy workday with the latest gear and gadgets on the personal tech front

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