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Technology

TGI Fridays enhances online offerings through Amazon Alexa and Amazon Pay

 By Restaurant Business Staff on Nov. 30, 2017

Guests are now able to place an order, pay their bill or make a reservation using just their voice.

Operations

Big restaurant moves of 2017

By Restaurant Business Staff on Dec. 10, 2017

Operators took some high-stakes gambles this year.

Operations

What Restaurant Business editors wish for in 2018

By Sara Rush Wirth on Dec. 10, 2017

If we had our say, these are the trends that would stay and go next year.

Technology

Apps: Naughty or nice?

By Peter Romeo on Dec. 10, 2017

Some restaurant operators would rather break a tooth on a stale fruitcake than greenlight an app for their brand.

Operations

Discover eliminates signatures at checkout

By Restaurant Business Staff on Dec. 11, 2017

Discover customers will no longer need to sign receipts beginning in April.

Operations

This week's 5 head-spinning moments: Whoa & behold

By Peter Romeo on Dec. 15, 2017

Progress ran into some resistance this week, in part because of robots running amok. But reactions to the industry's harassment scandals showed the clock isn't rolling back.

Operations

Questions that need answers in 2018

By Peter Romeo on Dec. 18, 2017

The industry needs to know how these issues will be resolved, one way or another.

Operations

Kitchen redo gives Red Lobster new options

By Peter Romeo on Dec. 19, 2017

A back-of-house renovation enabled the chain to upgrade its food quality while adding efficiencies, the chain says.

Technology

Robots bring precision as they remove labor from LSR kitchens

By Mary Chapman on Dec. 20, 2017

Aimed to drive efficiency, cost cutting or just novelty, robotics are helping operators automate simple tasks.

Technology

Burger chain tests facial recognition for ordering and loyalty

By Sara Rush Wirth on Dec. 20, 2017

CaliBurger says the technology is part of its strategy to compete against Amazon in the digital world.

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