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While still in the early stages, these innovations could shake up restaurant-employee interaction.
A survey of operators reveals where the industry is at—and where it's headed.
Do most guests prefer to order online or in the restaurant? From a third party or the restaurant's website? Here's what operators need to know.
The company’s efforts to hold competitions, add technology and simplify the menu has already cut 15 seconds off its service times through the window.
The concept in Los Angeles features specially lined cubbies with digital displays for pickup orders.
The coffee chain is sharing technology with Brightloom, formerly known as Eatsa, which also raised $30 million.
The chain's longtime leader foresees changes for a concept that has been careful not to move with every market ripple.
Big operations are ensuring it’s not for everyone, no matter how much everyone might want it, says RB's Reality Check.
The online retailer opts to end Amazon Restaurants as the third-party delivery business continues to consolidate.
The channel may be different, but the challenges are likely to be familiar.
These emerging chains are the growth vehicles to watch—the ones poised to be major industry players in the coming years.
Food trends and recipes to keep menus fresh
New restaurants and soon-to-open concepts worth monitoring
RB’s exclusive ranking of the highest-grossing independent restaurants
Peter Romeo highlights the moments restaurateurs miss at their own peril
Ideas from the field you may want to borrow