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How to own the customer experience amid the evolution of contactless service

Here are a few ways operators can continue connecting with customers even in a contactless environment.


Contactless ordering platform GoTab raises $6M

The company will use the money to develop partnerships and integrations as contactless technology proliferates.

Changing consumer habits have the company rapidly adapting its development strategy and its services.

The company agreed to refund customers who lost funds on their loyalty cards in a settlement with the New York attorney general.

Guests can scan a QR code at the restaurant to order and pay, for here or to go.

A new virtual community on restaurant technology will feature more than 40 speakers over several weeks.

The multiyear agreement could be especially significant this season as more fans watch from home and potentially order more delivery.

The investment in Virtual Kitchen Co. is another sign of growth for the delivery-only facilities.

Products that use UV rays to purify the air are popping up in restaurants.

More than 20% of delivery customers encounter problems every time they order, a new survey found.

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