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technology

Operations

Dave & Buster's is set to hit 'Play' on a new high-tech prototype

 By Peter Romeo on Jan. 24, 2024

The prototype for the food-and-games restaurant chain incorporates sports bar-like features, private gaming areas and self-service beer taps.

Technology

The New Driver of Restaurant Customer Satisfaction: Innovation

 Sponsored content from our partner SoundHound AI on Jan. 23, 2024

As customer service and satisfaction are more important than ever for staying in business, learn more about how technology, AI and more can help restaurants succeed now and in the future.

Food

Arizona lawmakers propose a ban on lab-grown proteins and plant products with meaty names

By Peter Romeo on Jan. 19, 2024

Dual bills aim to thwart competition for the state's agricultural industry, and particularly its cattle trade.

Marketing

How Lettuce Entertain You created its new app

By Heather Lalley on Jan. 17, 2024

Marketing Bites: Plus, Applebee’s wants to be a date-night destination and Taco Bell readies for a grande announcement.

Operations

How customers came to be routinely asked, 'Cash or credit?'

By Peter Romeo on Jan. 16, 2024

Restaurant Rewind: Credit-card transactions are an integral part of the restaurant industry today. Yet that development is a relatively recent one. Join us we look at how the co-dependence came to be.

Leadership

Yum Brands names Joe Park chief digital and technology officer

By Jonathan Maze on Jan. 11, 2024

Park will replace Clay Johnson, who will remain with the owner of KFC and Taco Bell as a senior advisor.

Technology

Miso Robotics believes it will put its Flippy robot everywhere

By Jonathan Maze on Jan. 11, 2024

The company behind the fry maker and burger flipper is making some changes as it gets ready to scale. And it says demand for the machine is not a problem.

Technology

Technology is coming for restaurants' health and safety measures

By Jonathan Maze on Jan. 05, 2024

PathSpot, which invented a scanner that determines the effectiveness of hand-washing, now plans to digitize health procedures.

Technology

Chowly acquires the digital marketing platform Targetable

By Jonathan Maze on Jan. 04, 2024

It’s the second acquisition in a year for the order integration provider and will enable the company to provide a wider suite of options for restaurants.

Financing

Is this the end of in-house pizza delivery?

By Jonathan Maze on Jan. 02, 2024

The Bottom Line: Two California Pizza Hut operators are getting rid of their own delivery services in advance of the state’s fast-food minimum wage. The potential implications of that move are enormous.

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