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Starbucks in this city now have phone charging stations for customers

About 200 stores in San Francisco were outfitted with the devices, which enable customers to recharge phones by laying them on a mat.

Meet the woman who wrote 1,440 Yelp restaurant reviews

Ever wonder what motivates citizen reviewers? Here’s how and why one hyperactive user rated 1,440 meals last year.

How restaurants are delivering high-touch service in a high-tech, self-serve world.

The techie theme that came out of this year’s Restaurant Leadership Conference: We’re not quite there yet. Despite the numerous solutions on the market today, operators still are struggling with what they really need and how to make it effective.

Before spending on new hardware or software, be sure to ask these questions first.

Is the industry going a little crazy, or is it just a garden-variety midlife crisis? Here's the evidence to consider.

Operators say the right kitchen display system can streamline order fulfillment and costs.

What kind of response should restaurant execs have to a data breach, and how has that changed?

The chain is also testing a fast-casual option within its restaurants.

With so many oven types, sizes and heating technologies available, buyers should focus on their menu first—what’s going in the oven—then look at volume requirements and kitchen or operational constraints.

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