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Technology

Restaurant chains are on a tech-buying spree

 By Joe Guszkowski on Mar. 26, 2021

Here's a look at some notable deals following recent investments by Yum Brands and Chipotle as the industry becomes more tech-savvy.

Technology

How chains are mining a ‘gold rush’ of customer data

 By Joe Guszkowski on Mar. 26, 2021

As transactions increasingly shift to digital channels, restaurants like &pizza and First Watch are learning more about their guests than ever.

Technology

Grubhub sued for charging commissions on informational phone calls

By Joe Guszkowski on Mar. 25, 2021

A class-action suit alleges the delivery provider charges restaurants for all calls longer than 45 seconds regardless of whether the caller orders anything.

Technology

DoorDash tops app downloads, but fast food gains ground

By Joe Guszkowski on Mar. 24, 2021

McDonald’s, Chick-fil-A and Starbucks all moved up as overall downloads grew by 20%, reflecting the massive adoption of food apps during the pandemic.

Operations

March Madness, stimulus checks combine for huge delivery weekend

By Joe Guszkowski on Mar. 23, 2021

Marco’s Pizza and Grubhub and others saw record numbers as Americans spent freely on food while watching college basketball.

Technology

Tech roundup: DoorDash to deliver COVID tests, fee caps dealt rare defeat

By Joe Guszkowski on Mar. 23, 2021

Also, the integration between Toast and digital signage provider Raydiant headlines a bunch of new partnerships.

Technology

'Jersey Shore' star Pauly D is latest celeb with a virtual concept

By Joe Guszkowski on Mar. 19, 2021

Pauly D's Italian Subs, another venture from Robert Earl's Virtual Dining Concepts, is available only on Grubhub.

Technology

Heinz unveils touchless ketchup dispenser

By Joe Guszkowski on Mar. 19, 2021

Customers will be able to get ketchup and other condiments with a wave of their hand. The idea is to reduce touchpoints and give diners peace of mind amid the coronavirus pandemic. 

Technology

COVID pulled Olo into the future, and it wants to bring restaurants along

By Joe Guszkowski on Mar. 18, 2021

As the company launches its IPO, CEO and founder Noah Glass talks about the industry’s increasingly digital future.

Technology

Olo raises $450M in IPO, outdoing estimates

By Joe Guszkowski on Mar. 17, 2021

The debut suggests investor confidence in the future of digital ordering as Olo begins trading Wednesday with shares priced at $25 for a valuation of $3.6 billion.

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