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Chili’s plans new tech services for guests

Customers will be able to use their AmEx rewards points, earn premiums through a new loyalty program and manage their own wait times remotely.

Applebee’s tries the next generation of ordering app

The chain is promising speedier and easier use, along with more functionality.

The frictionless-service model was selected as Restaurant Business' 2016 Tech Accelerator of the Year.

Some of the customers in the drive-thru lane at a Meatheads restaurant never bother to order at the speaker, knowing their order was taken long before they drove up.

Operators say the right kitchen display system can streamline order fulfillment and costs.

What kind of response should restaurant execs have to a data breach, and how has that changed?

The chain is also testing a fast-casual option within its restaurants.

With so many oven types, sizes and heating technologies available, buyers should focus on their menu first—what’s going in the oven—then look at volume requirements and kitchen or operational constraints.

American agriculture comes face to face with 21st century challenges

Five portraits form a multi-generational celebration of life in the family store.

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