Operations
Regulation of service fees is a work in progress
The rules for employers vary greatly—if they exist at all in a jurisdiction. The volume of do’s and don’ts is expected to soar as the fees proliferate and Washington, D.C., figures out a model.
Workforce
How I won the Nobel Peace Prize and ended bad relations between unions and restaurants
Reality Check: Okay, there may be a tad of exaggeration there. But what do you expect when un-truths are flying through the business like Frisbees at one of my gigantic outdoor concerts?