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Consumer Trends

The 10 most alluring LTOs in August


The franchise’s president told operators they would be allowed out of their franchise agreement but said there are no assets left to pay them.

Big chains are starting more loyalty programs than ever, driven by customer demand and a need for more information.

The pandemic may have burst the pricing bubble for low-margin indies battling high rent, labor pressure, delivery fees and more, operators say.

The pressure is mounting on Twitter and Change.org for chains to return popular menu items.