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Consumer Trends

Consumer trends, insights and preferences

Consumer Trends

Connecting with consumers

 By Sara Rush Wirth on Feb. 10, 2014

Technomic rated chains' connection to consumers through a series of questions designed to gauge loyalty and perception of a brand.

Consumer Trends

Chains winning with Hispanics

 By Sara Rush Wirth on Mar. 25, 2015

It’s hard to win in business, especially in the restaurant business, without engaging Hispanic consumers, says Peter Filiaci, VP of strategy and insights/restaurants at Univision.

Consumer Trends

Restaurant nightmares of the week: busted billionaires, Moo Shu raccoons

By Peter Romeo on Jan. 13, 2016

The weather has been weird, and so has the business of running restaurants, as this roundup of recent oddities and management challenges attests.

Consumer Trends

Which chains take the cake late at night?

By Kelsey Squire on Oct. 12, 2016

Diners flock to these 10 brands when nighttime snack attacks strike.

Consumer Trends

Consumer trends changing the menuing process

By Dina Berta on Feb. 14, 2017

Making sure a dish is delicious and craveable is only a small part of the equation. Here’s a look at what menu-making teams need to consider today.

Consumer Trends

The 10 most alluring LTOs in August

By Lizzy Freier on Aug. 30, 2017

Consumers reveal which limited-time offers they are most likely to order based on the name and description.

Consumer Trends

5 chains winning the takeout game

By Brett Dworski on Jan. 19, 2018

Consumers rate the brands they see as the top players in takeout.

Consumer Trends

5 ways to appeal to Hispanic diners

By Jill Failla on Mar. 15, 2017

Hispanic consumers are placing increasing importance on group dining, kids menus and other key service and menu components, reveals new Technomic data.

Consumer Trends

Game changers

By Restaurant Business Staff on Aug. 27, 2010

Let’s take a look at what’s coming down the pike and promises to alter the landscape of the industry—for better and worse.

Consumer Trends

Good service may raise profits in tough economic times

Aug. 25, 2010

In the current economic climate, 61 percent of Americans see service as especially important and they are willing to spend 9 percent more when a company provides outstanding service, according to the American Express Global Customer Service Barometer. Similar results were found worldwide. Indian and Japanese consumers are ready to pay 11 percent and 10 percent more respectively for good service.

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