Consumer Trends

Consumer trends, insights and preferences

Consumer Trends

The importance of trust

How trustworthy is your restaurant concept? According to "The Trust Factor" study released by About.com, trust is crucial to consumer-brand relationships and is a key driver in decision making.

Consumer Trends

Raise a glass

On-premise wine drinkers traded down from bottles to glasses in 2012, according to GuestMetrics, which tracks over 250 million checks from restaurants and bars across the U.S. In addition, Chardonnay and Cabernet Sauvignon—longtime favorite varietals—lost some ground to Sauvignon Blanc and Pinot Noir.

While a number of recent studies indicate that menu labeling has little effect on diners’ menu choices, a report from NPD Group may offer a glimpse into the reason why. According to NPD, only one in four consumers say they eat healthy when dining out, while the majority admits a desire to treat themselves when at a restaurant.

"Busy Balancers" hit up restaurants a lot. Juggling busy schedules, these typically female millennials of middle to upper income purchase 36 percent of their meals from foodservice spots every week.

Some operators are being proactive when it comes to consumers’ mindsets and food demands, while others are fighting to defend themselves, as seen by trends we’re starting to monitor as the year comes to a close.

The latest crop of concepts we’re keeping an eye on involves new ventures from some major players, including Rick Bayless and Noma co-founder Claus Meyer.

Chains ranking highest in their competitive set deliver more than just good food. They’re winning in all aspects of the dining experience, from service to convenience.

Consumers’ favorite burger components, builds and consumption habits have changed in several ways over the last two years.

See which 10 chains are winning with beef that consumers say they can’t get anywhere else.

Technomic finds that similar consumer demands—such as increased snacking and plant-forward plates—are driving menus around the world.

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