Consumer Trends

Consumer trends, insights and preferences

Consumer Trends

8 biggest disruptors to the restaurant business

A look at the forces poised to shake up the restaurant business for the next decade and beyond.

Consumer Trends

3 trendlettes to watch for January

With the new year come new takes on consumer-driven trends. Here's a preview.

The content providers of Restaurant Business Online—a persnickety bunch, to be sure—would like you to end these practices in 2017. Please.

Here's a look behavioral shifts that may impact restaurants this year.

Technomic looks at consumers’ assessments of more than 60 attributes in order to determine the winners of its annual Chain Restaurant Consumers’ Choice Awards.

Beyond a carton of crayons and toys, operators have found new ways to provide contemporary family-friendly atmospheres through research, design and partnerships.

Women and millennials with children are particularly receptive to takeout, and touting bundled meals as an easy family dinner solution can help appeal to those groups.

In addition to measuring chains’ operational attributes, Technomic also rated their connections to consumers through a series of questions designed to gauge loyalty and perception of a brand.

Chains ranking highest in their competitive set deliver more than just good food. They’re winning in all aspects of the dining experience, from service to convenience.

Restaurant trends change year to year, but one thing remains consistent: Service and hospitality are crucial to consumers. This year’s list reveals some shake-ups.

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