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Consumer Trends

Consumer trends, insights and preferences

Consumer Trends

Diners say they're tipping better than before the pandemic

By Joe Guszkowski on Dec. 02, 2021

More than half of restaurant guests say they usually tip workers at least 20%, according to new research from Popmenu.

Consumer Trends

TikTok has a big influence on users' dining decisions

 By Joe Guszkowski on Sep. 30, 2021

More than a third say they've visited a restaurant after seeing it on the app, a new study found.

Consumer Trends

How restaurants are connecting with the hybrid workplace

By Patricia Cobe on Sep. 01, 2021

It’s taking some retooling to feed post-pandemic workers who are no longer in the office every day, but Fooda created a solution.

Consumer Trends

Where the restaurant industry stands 18 months into the pandemic

By Peter Romeo on Sep. 01, 2021

A snapshot just released by the National Restaurant Association shows a business solidly in recovery mode, but with uncertainties arising because of the delta variant.

Consumer Trends

Delta variant keeps more business travelers out of restaurants

By Peter Romeo on Aug. 31, 2021

A key source of sales for expense-account-dependent operations of all types, corporate customers are canceling trips and cutting back their plans.

Consumer Trends

Casual dining's traffic is nearly back to pre-pandemic levels, study finds

By Peter Romeo on Jul. 16, 2021

The sector's customer counts should top 2019 levels by the end of summer, according to the report.

Consumer Trends

Chick-fil-A tops the list of consumers' favorite chains

By Patricia Cobe on Jun. 29, 2021

The latest American Customer Satisfaction Index ranks full- and limited-service chains based on guest experience.

Consumer Trends

Can casual chains hold onto their off-premise gains?

By Peter Romeo on Jun. 28, 2021

Darden Restaurants, the segment's biggest player, doesn’t have the answer, but CEO Gene Lee admits his first assessment was off-target.

Consumer Trends

People are dining out like it's 2019, but still ordering a lot of delivery

By Joe Guszkowski on Jun. 23, 2021

Yelp data found that interest in delivery remains at 189% of 2019 levels, even as people return to restaurants.

Consumer Trends

May was a huge month for dining in

By Joe Guszkowski on Jun. 14, 2021

More than 3.7 million people used Yelp to find a seat in a restaurant last month, a new record, suggesting a major comeback for eating out.

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