All in on delivery
In last year’s year-end tech report, CSP documented c-stores flirting with delivery, but stay-at-home orders and social distancing restrictions transformed flirtation into a real relationship.
As c-stores became more comfortable with delivery, other channels moved into the convenience space. Most notably, DoorDash revealed its app-based retail platform DashMart, through which mobile customers can order a mix of foodservice and retail items.
Stay tuned for the Power 20 List in the January issue of CSP magazine for a look at retailers leading the industry’s efforts to pivot to delivery and other last-mile services.