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Emerging Brands

POS provider Square unveils kitchen display system

The new product will streamline orders flowing in from multiple channels.
Photograph courtesy of Square

Point-of-sale provider Square is adding a kitchen display system to its restaurant product line.

The Square KDS will streamline orders flowing to the kitchen from multiple channels, including online and third-party platforms. That’s become a key concern for restaurants during the pandemic, as customers are increasingly ordering in a variety of ways.

“With restaurants facing shelter-in-place orders, uncertain reopening schedules and razor-thin margins, it’s more important than ever to stay organized and never miss a sale,” said Bruce Bell, head of restaurant products at Square, in a statement. “Square KDS is built to help restaurants improve front and back of  house communication, improve ticket times, and manage order flow from one central location.”

Features include ticket timers and the ability to customize how tickets appear. The system also provides data reports on kitchen activity, such as how fast orders are being completed. 

Restaurants using Square’s Restaurant Plus plan can try the KDS for free for 30 days. The Plus plan starts at $60 a month per location, and members can add an unlimited number of KDS devices for no extra charge. Square also offers free and premium plans.

San Francisco-based Square works with tens of thousands of restaurants. It pitches itself as a lower-cost alternative to other large POS providers.

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