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Emerging Brands

Shaquille O’Neal’s Big Chicken prepares for big growth

The former NBA star’s fast-casual chicken concept is getting into ghost kitchens, franchising and cruise ships, all the while finding the best ways to leverage its famous founder’s image.

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Restaurant Business Exclusive Content

Financing

Something is not working between McDonald’s and its franchisees

The Bottom Line: The burger giant is facing the latest in a string of disputes with its operators, despite the company’s strong sales and record store-level cash flow and valuations.

Financing

Franchisee unrest grows as McDonald’s changes its rules

A group representing Black franchisees voted “no confidence” in CEO Chris Kempczinski. Other groups could take similar steps amid anger over new renewal standards. “An absolute declaration of war on owners," one operator said.

Food

Cracker Barrel sheds 'old country store' image for a hipper vibe with menu upgrades

In a push to expand its customer base and increase check averages, the chain is focusing on breakfast customization, plant-based choices and on-trend menu items.