Proprietary content available exclusively to members.


McDonald's is paying a price for the Steve Easterbrook era

The Chicago-based burger giant is enjoying strong sales. But franchisee unrest and discrimination lawsuits is marring that success, says RB's The Bottom Line.


Inside Kitchen United's new 'virtual food hall' in Chicago

The highly visible location will court guests for here and to-go as ghost kitchens continue to look more like regular restaurants.

Delivery-focused kitchens are encountering roadblocks in some places and cooperation in others as cities try to manage their impact on the community.

Raising its average hourly wage and hosting a virtual job fair led to a significant bump in interest at the fast casual during a tight labor market, its hiring director said.

While that was not as many feared, it was more than some projected after dining room closures led to widespread industry shutdowns last year, says RB’s The Bottom Line.

A pizza-topping bot from xRobotics has reduced labor costs and allowed the restaurant to ditch third-party delivery.

The perks can range from access to a personal trainer to a clothing allowance for new managers as the industry looks to combat a labor shortage.

More concepts are hoping they can translate improving sales to strong unit growth, either themselves or with franchisees.

The casual chain hopes to kindle some nostalgia among its fans, at least initially, as it works toward a comeback.

A union-affiliated survey of industry employees found that 53% intend to leave their restaurant jobs, most likely because of wages.

  • Page 109