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Operations

Should Cracker Barrel get out of the gift shop business?

By Peter Romeo on Dec. 01, 2023

Reality Check: The retail component of the family dining concept drew off sales and profits during the brand's most recent quarter. Maybe it's time to leave the shops out of future Cracker Barrels.

Financing

BK franchisee Carrols goes from tragedy to triumph

 By Jonathan Maze on Nov. 30, 2023

The big Burger King franchisee has overcome a pandemic, inflation, questions about its future and the death of multiple executives to become the industry’s best turnaround story of 2023.

Leadership

Who's on your fantasy restaurant-management team?

By Peter Romeo on Nov. 28, 2023

Reality Check: Why bother with fantasy football when the ideal virtual C-suite is waiting to be picked? Here's my roster.

Food

Veggie Grill evolves the menu to keep pace with plant-based trends

By Patricia Cobe on Nov. 27, 2023

Behind the Menu: Since the fast casual’s start in 2006, many new meat and dairy alternatives have come to market and consumers’ health perceptions have changed. Veggie Grill has been forced to change too.

Financing

The Subway saga takes another turn

By Jonathan Maze on Nov. 27, 2023

The Bottom Line: Just when we thought the massive deal was set to go through, the feds stepped in to have their say.

Financing

Third-party delivery alters the pizza landscape

By Jonathan Maze on Nov. 21, 2023

The Bottom Line: Major pizza chains, notably Domino’s, have lost some valuable customers to companies like DoorDash.

Financing

Retailers are bracing for a tough few months. Restaurateurs should heed the warning

By Jonathan Maze on Nov. 21, 2023

The Bottom Line: Large retailers are concerned about a softening consumer and already see evidence that is happening. But restaurant executives seem far more optimistic.

Financing

How Texas Roadhouse became a casual-dining juggernaut

By Joe Guszkowski on Nov. 21, 2023

The 671-unit steak chain has risen to the top in a punishing economy largely by breaking the rules.

Financing

For all their challenges, restaurant operators remain optimistic

By Jonathan Maze on Nov. 17, 2023

The Bottom Line: Two-thirds of franchisees told TD Bank that they are optimistic about the future of the restaurant industry and more than half expect higher traffic next year.

Food

Del Taco pushes the boundaries of birria

By Patricia Cobe on Nov. 17, 2023

Behind the Menu: The Mexican chain developed shredded beef birria to launch in a traditional taco and quesadilla, but then chef Jeremias Aguayo gave it a decidedly Asian spin.

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