Exclusive

Proprietary content available exclusively to members.

BECOME A MEMBER NOW
Operations

The reincarnation of the all-day restaurant

Call them modern diners, cafe-bar hybrids or neighborhood hangouts, restaurants that operate from breakfast through late night are having their moment post-pandemic.

Technology

Online ordering comes to the dining room

Tech check: As people get back to dining in, tech providers are evolving to be of use inside the restaurant as well as out.

The Bottom Line: With their costs soaring, chains are moving off traditional value prices. But some are cutting back on what’s included with the offer. There are perils either way.

Reality Check: Once a worthy rival of Texas Roadhouse, LongHorn and Logan's, the brand is no longer around. Here's why.

Brands are setting records for development and newer franchisors are selling agreements like crazy. But there are risks to all this growth, for both the company and the operators.

The chain lost its status as the country’s biggest chicken concept. But eight years of same-store sales growth, new remodels and an improved outlook has the company looking forward.

Tech Check: After stagnating in the first part of 2021, DoorDash and Uber Eats made a leap in the fourth quarter as COVID-19 cases rose.

The Bottom Line: Operators are raising prices at levels not seen in decades. They say consumers are paying them. But that may only last so long.

The inside story of a hot dog stand that has become a social media favorite, thanks to the unique way it deals with customers and passersby.

The Bottom Line: The company’s sales announcement this week provided an incomplete picture of its performance. But that doesn’t mean we can’t draw some conclusions.

  • Page 152