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Operations

Subway franchisees question new melt sandwiches

 By Jonathan Maze on May 04, 2021

The brand’s franchise association said it “cannot endorse” the sandwiches given concerns about safety and broken toasters.

Financing

China gives Tim Hortons a warm welcome

 By Jonathan Maze on May 03, 2021

The Canadian coffee-and-doughnuts chain already has 200 locations in the country and new investors as it looks to further its global expansion.

Workforce

How are restaurants finding workers?

By Peter Romeo, Heather Lalley, Patricia Cobe and Jonathan Maze on May 02, 2021

How are restaurants finding workers? Here’s a roundup of ideas we’ve encountered in our reporting and solicited from readers.

Financing

McDonald’s learns that a simpler menu is a winning strategy

By Jonathan Maze on Apr. 30, 2021

Franchisees pushed for years to cut items from the menu, says RB’s The Bottom Line. The pandemic forced the issue and sales have been strong since.

Financing

Burger King (again) wants to increase its breakfast sales

By Jonathan Maze on Apr. 30, 2021

After taking a time out during the pandemic, the burger chain has a strategy to increase its morning sales permanently.

Workforce

4 restaurant takeaways from Joe Biden's address to Congress

By Peter Romeo on Apr. 29, 2021

The president's strategy for the nation would affect all Americans. But several elements hold particular import for restaurants

Financing

5 ways The Cheesecake Factory is bucking the trends

By Peter Romeo on Apr. 29, 2021

The polished casual brand and its Italian sister, North Italia, are solidly part of casual dining’s rebound. But that doesn’t mean they’re running with the pack.

Financing

Restaurants find it tough to find chicken

By Jonathan Maze and Heather Lalley on Apr. 28, 2021

Wingstop and KFC, among other chains, have struggled to source chickens amid intense demand and worker shortages among distributors and processors.

Financing

As pandemic eases, digital sales prove sticky

By Joe Guszkowski on Apr. 27, 2021

Even with more people returning to dining rooms, online channels for many restaurants are remaining stable or even growing.

Financing

Fast-food chains start pricing for convenience

By Jonathan Maze on Apr. 25, 2021

Quick-service concepts have raised prices aggressively and largely abandoned value amid a spike in demand. That strategy carries some risks coming out of the pandemic.

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