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Technology

Local Kitchens finds big appetite for 'micro food halls'

The San Francisco startup focuses on families, pickup and local brands. It has 12 units and plans to double in size over the next year and a half.

Operations

To order or not to order in the drive-thru lane

Pickup-only drive-thrus are faster, but Velvet Taco found it was losing guests who wanted to order from their cars. The chain has redesigned its drive-thrus to accommodate different types of users.

Technomic's Take: Many restaurant operators are considering dynamic pricing strategies. They should tread carefully.

The Bottom Line: Some restaurant executives believe a recession is coming and economic data appear to be pointing in that direction. But sales have started out strongly, and not everyone agrees.

The Bottom Line: The fast-casual Mexican chain’s stock is over $2,000 per share as investors put money back into restaurants in 2023.

The long-serving family dining chain leader has kept her head down and her sights forward, despite the distractions of a 10-year takeover attempt and setbacks in the search for a fresh growth opportunity.

Attendees of the Project Voice conference in Tennessee this week seemed both excited and anxious about the rapid development of things like voicebots and ChatGPT.

Behind the Menu: Orange Chicken works across every menu category—tenders, wings, salads and sandwiches—a goal of the fast casual’s R&D.

The Bottom Line: The fast-food burger giant appears to be hitting on all cylinders. But it warned about the operating environment and remains convinced that a recession is in the offing.

Tech Check: It's become conventional wisdom that consumers want less human interaction at QSRs. Real-life experience says otherwise.

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