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Financing

After a critical self-assessment, Starbucks pursues a course correction on labor

 By Peter Romeo on Jan. 23, 2024

Management says it’s regearing for life as a partially unionized business, in part by improving baristas’ experiences.

Financing

Just like that, Burger King becomes a major operator of its own restaurants

 By Jonathan Maze on Jan. 23, 2024

The Bottom Line: Even before the fast-food burger chain bought its largest franchisee, it was buying up swaths of restaurants around the country. That's a major shift for the brand.

Financing

Laxman Narasimhan takes the helm of a changing Starbucks

By Jonathan Maze on Jan. 22, 2024

More than a year into the job, “Laks” is putting his stamp on the coffee giant. His efforts will be critical to the venerable company’s future.

Financing

Red Lobster has struggled since Darden sold the chain

By Jonathan Maze on Jan. 18, 2024

The Bottom Line: Olive Garden has easily outperformed its former sister chain over the past decade. Now the seafood concept is on the market.

Emerging Brands

The plant-based trend is weakening, but Kevin Hart's growing concept has a superpower

By Lisa Jennings on Jan. 18, 2024

The four-unit Hart House plans to more than double in size this year, and some of that growth might come from an acquisition.

Financing

Podcast transcript: Bill Mathis, chairman of the North American Association of Subway Franchisees

By Jonathan Maze on Jan. 18, 2024

The longtime franchisee for the fast-food sandwich chain discusses operators' relations with management, the company's new slicers, its discounting requirements and other topics in this transcript from this week's A Deeper Dive podcast.

Financing

With the Carrols deal, Burger King signals that bigger is not better

By Jonathan Maze on Jan. 17, 2024

The Bottom Line: In acquiring its largest franchisee, the fast-food chain more than tripled its investment in its revitalization and fundamentally altered its ownership structure.

Operations

A franchise ownership dream comes true

By Lisa Jennings on Jan. 17, 2024

Daintry McFadden was the first to sign on with the Wetzel's Pretzels' Access to Equity program designed to help women and minorities become owners. Now that program is bearing fruit.

Food

Food truck-inspired LTOs drive Brass Tap's new menu

By Patricia Cobe on Jan. 12, 2024

Behind the Menu: The 10 new items feature on-trend flavors, smaller portions and value pricing—all presented to look Instagram-ready.

Food

The Trader Joe's effect: How the grocery chain is a gateway to global flavors for restaurant customers

By Patricia Cobe on Jan. 12, 2024

With its accessible and affordable array of international products, Trader Joe’s opens consumers’ palates to unfamiliar cuisines. But it can work both ways, say operators—restaurants also provide taste experiences that benefit retail sales.

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