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Technology

After wave of violations, Reef makes some changes

Health and permitting infractions have dogged the fast-growing ghost kitchen company, which says it’s working to improve the problems.

Food

After a post-New Year trickle, new items are flooding onto menus

Almost as soon as the New Year’s Eve confetti was swept up, new menu items started shooting out of the pipeline. Restaurants are jumping on consumers’ resolutions to eat healthier with plenty of plant-based options, vegetable-forward items and dishes targeted at special diets. But there’s action on the flavor front too, as sandwiches get hotter and coffee drinks take on sweet spices.

The Bottom Line: The chain’s Ch’King sandwich was good, but it didn’t generate hoped-for sales and was outperformed by both McDonald’s and KFC.

The company is adding voice-activated ordering this year, among other steps it hopes will improve the job of running its restaurants.

Reality Check: And—surprise, surprise—some of them are good news for an industry that’s taken its lumps.

The pizza delivery chain has been in the country for years. But executives think now is the right time to make a big push in the fast-growing market.

Reality Check: Any new year brings areas of uncertainty and concern. Here are the big ones confronting the foodservice industry.

The Bottom Line: After a major surge in industry filings during the pandemic, they all but stopped last April. Here's why.

The Bottom Line: The sandwich giant grew into the most prolific franchise in the world with small-scale operators. Now it wants franchisees with more locations.

Tech suppliers were on the receiving end of more than 100 funding rounds or acquisitions in 2021. Here’s a look at the highlights.

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