OPINIONFinancing

Fast-casual chains win a tough quarter

Thanks to strong performances by chains like Wingstop, Cava and Chipotle, the sector outperformed everyone else. And it wasn’t particularly close.
Chili's
Maybe we shouldn't be surprised by Chili's quarter: Its same-store sales haven't fallen since 2020. | Photo: Shutterstock.

A fair share of the bankruptcy filings that hit restaurants this year have been of fast-casual chains, such as Tijuana Flats, Tender Greens and Rubio’s, that had once been considered hot concepts. 

But well-established chains appear to be doing just fine, at least if you look at the list of publicly traded concepts, not to mention a few of the privately-held companies. 

Last quarter, same-store sales among publicly traded chains averaged 6.3%, thanks almost entirely to the ultra-strong performance of Wingstop, Cava and Chipotle Mexican Grill. Three of the four best performances in the second calendar quarter, and four of the top six performances, were of fast-casual chains. 

(Check out RB’s Same-Store Sales Tracker.)

 

The strong performance by fast-casual chains came during what was otherwise a difficult quarter for the restaurant business. 

The publicly traded chains that have reported their sales numbers averaged 0.2% in the quarter. But they averaged a 1% decline without the fast-casual sector included. 

The 0.2% was an improvement, however, over the 0.5% decline in the first three months of the year. 

A few chains stuck out, including two casual dining brands: Chili’s and Texas Roadhouse. 

Chili’s 14.8% same-store sales number was the industry’s biggest surprise, particularly considering that rivals Applebee’s (-1.8%) and Red Robin (-0.8%) were well below that. Yet maybe it should not be: Chili’s has not reported a negative number since 2020. 

Chili’s has done well largely through marketing by comparing itself favorably to the fast-food sector. And consumers, who are willing to pay to get what they view as quality, have responded. 

The other is not a surprise at all: Texas Roadhouse, where same-store sales rose 9.3%. It might be the most consistent chain in the U.S., at least when it comes to the top line. It has not reported a negative number since 2020, like Chili’s, but it has also not reported same-store sales growth below 7.8% over that period. 

And Texas Roadhouse, much like Chili’s, is outdistancing its competitors—though the Darden-owned LongHorn Steakhouse did fine last quarter at 3.7%. 

 

Most quick-service chains, struggling with weak traffic, reported flat or negative same-store sales. But a few really stood out, notably Taco Bell and its 5% growth, along with Domino’s (4.8%), El Pollo Loco, where same-store sales grew 4.5% and Dutch Bros (4.1%). 

No other traditional fast-food chain was above 0.6% in the quarter.

Maybe more disconcerting is the challenge with high-end restaurants that have seen same-store sales plummet. 

Darden’s upscale chains reported a 6% decline. But sales are plummeting at the One Group, which owns its flagship STK and Kona Grill. STK’s same-store sales fell 10.6%, while Kona’s declined 14%. 

The higher-end restaurants are struggling at least in part because consumers are no longer releasing pent-up demand, which drove sales right after the pandemic. But some companies are also cutting corporate events, which has hurt other chains, notably the food-and-games sector and brands like Topgolf.

 

As for the fast-casual sector, that business has won at least in part because of the struggles of the other sectors. 

Chains like Chipotle and Wingstop are seeing some casual-dining customers shift to them because of prices. But it’s also possible that some quick-service diners are opting for their offerings, given higher prices in that business. 

And it’s not just the publicly traded chains. Same-store sales at Raising Cane’s, the chicken fingers concept, are up 17.5% so far this year and its average unit volumes now top $6 million. 

 

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